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Do I have to bid from my computer?
Can I inspect the equipment myself?
Who can answer questions on the equipment?
Why do I have to go through the Checkout?
What kind of information should I have available during the Checkout Process?
If your resale certificate is already on file for your equipment destination state, your resale exemption number will pop-up automatically during Checkout. If your resale certificate is not on file, you will need to provide a copy of your resale certificate using the bar-coded fax form provided for your convenience. You can print this fax form during Checkout and from the Post Sale page.
How long will it take for me to complete the Checkout process?
When will I be able to see and print my Invoice?
What if I cannot get through the Checkout process successfully?
Can I Checkout multiple pieces of equipment at the same time?
Once I have completed Checkout, can I make changes to my delivery address or tax exemption status?
What happens if I fail to checkout during the three (3) business days following the auction?
When can I request shipping quotations from IronPlanet's Transportation Partners?
I haven't decided what the delivery address will be. I'm considering more than one address.
Why do I have to provide a Bill of Lading?
Why do I have to pay sales tax? This is an internet purchase and it's going to a different State.
If I don't receive my title within 15 business days of the auction, what should I do?
Does IronPlanet provide full vehicle registration services?
What will it cost to have my vehicle registration completed through IronPlanet?
Can I register my vehicle with the California of Florida DMV myself?
How long will it take before I receive my registration card and /or title from the DMV?
How long can I drive using the Temporary Operating Permit?
Does IronPlanet guarantee current (not expired) vehicle registration?
Does IronPlanet provide a Manufacturer's Statement of Origin (MSO) along with my Used Equipment?
I am exporting\importing my vehicle. How should I handle the process?
What is a PriorityBid and why is it smart to use them?
PriorityBidSM is our system for placing bids during the preview period of an auction. A significant amount of all bidding in our auctions occurs with PriorityBids; more than 70% of items typically have bids on them before auction day. Because they are placed during preview, PriorityBids have a delayed effect on the price of an item: the price does not change until the auction opens. There are several advantages of using PriorityBids:
As auction day approaches, you can check the status of your PriorityBids in the Buying List of My Account. Make sure your email address and notification settings are correct in My Account Profile so that you can receive outbid notification emails. Before even being outbid, you can increase the maximum on any of your PriorityBids by placing a new PriorityBid on the same item for your new maximum amount (don't worry, you can not outbid yourself). Like all bids, PriorityBids are binding and can not be retracted nor reduced.
| Click here to: Place a PriorityBid in the current auction |
What purchases are subject to sales or use tax?
Are sales and use tax rates and regulations the same between and among the different states?
Do all states levy sales and/or use tax?
Will I pay sales tax if I buy a titled vehicle in Florida?
When can I claim a valid Exemption from sales and/or use tax?
Why are Resale Certificates required?
What information must a Resale Certificate include?
What if I do not hold a Seller's Permit?
Some states, such as California, require a Seller's Permit; buyers from such states must always supply a Seller's Permit number on their Resale Certificates.
What are my responsibilities as a buyer using a Resale Certificate?
I have a Seller's Permit, but where do I find a Resale Certificate?
What if I do not use a Common Carrier?
Are there any penalties for the illegal use of a Resale Certificate?
Where should I fax the Bill of Lading to insure I receive my refund of the tax?
I am a California reseller. Must I pay sales tax for equipment purchased in another state?
Will the seller help load equipment into a container?
Will the seller dismantle equipment for shipment?
How do I get dimensions and/or specifications for my equipment?
How do I contact the seller to arrange pickup?
How much time do I have to pickup my equipment from the seller's location?
How do I participate in your auction?
Do you ship equipment overseas?
Will there be any other charges once we are the successful bidder?
Additionally, you will be responsible for the full cost of transportation payable directly to the company you hire to transport the equipment.
How long do we have to pay for the equipment?
Any items not paid within terms will be considered in default and the buyer will be subject to a "Default Penalty" equal to any deficit that may occur when the item is resold plus a 14% commission on the resale price with a minimum fee of $2,000. This fee will be applied separately to each individual unit on which the winning bidder defaults. Please ensure your financing is arranged prior to bidding to ensure that the full payment will be received on time and to avoid any Default Penalties.
I'm exporting the equipment; do I have to pay sales tax?
Will I pay sales tax if I buy a titled vehicle in Florida?
I paid sales tax and I shouldn't have?
When submitting a request for a tax refund, please provide your Bank wiring instructions including:
Will I be required to fill out any documents for the export of the equipment?
What is required to export an item from Canada?
What is required to import an item from the US into Canada?
What are the advantages of a Tax Free exchange?
What are the requirements for a Tax Free exchange?
What is IronPlanet's role in a Tax Free exchange?
What is a qualified intermediary?
Can I still use a Tax Free exchange if I purchase the replacement piece first?
When Do I Need To Start The Process?
What are the costs of this service?