IronClad Assurance
We don't paint the tracks, and we don't hide the dents. We show you
the dirt, and we stand by our word
The IronPlanet IronClad Assurance® symbol lets you know that one of our
inspectors has personally visited the item and conducted a visual inspection of
key components, taken photographs, taken selected measurements and
retrieved oil/fluid samples for lab analysis.
The findings from each inspection are presented free of charge for you to
review before bidding on the Equipment. We provide assurance to you
that this inspection report is a fair representation of the Equipment in its
true condition.
Buy with confidence at IronPlanet Auctions. With the IronClad Stamp of
Assurance you can be confident that "what you see (in the Inspection Report*) is
what you get (when you receive the Equipment)".
*The Inspection Report and the specific terms and
conditions of the IronClad Assurance are set forth in the IronPlanet Terms and
Conditions.
Restrictions: Using
the line items, including all photos, of our Inspection Report as the basis for
comparison, the buyer has one business day after receipt of the equipment to
report to IronPlanet any claim of a significant discrepancy between the
condition of the equipment received and the condition described in the
Inspection Report, when IronClad Assurance applies. In the case that a claim is
filed in accordance with the terms and conditions (see IronPlanet Terms and
Conditions section VI), and if the discrepancy is validated through the
IronPlanet dispute resolution process, IronPlanet may either elect to refund the
purchase price plus transportation costs to the buyer, or settle such claim in
another mutually beneficial manner to the buyer. All disputes must be submitted prior to constructive receipt of
the equipment, as per Section V of the IronPlanet Terms and Conditions, and are
subject to a $500 deductible.